Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

What Information Do We Collect?

We collect information from you when you fill out our quote form, make a booking, or contact us directly. When requesting a quote or booking our services, you may be asked to enter your name, email address, phone number, event details, and pickup/dropoff locations. You may visit our site anonymously without providing any personal information.

What Do We Use Your Information For?

Any information we collect from you may be used in one of the following ways:

  • To process your booking: Your information helps us provide you with the best party bus service and coordinate your event details.
  • To improve customer service: Your information enables us to respond more effectively to your service requests and support needs.
  • To send periodic emails: The email address you provide will only be used to send you information about your booking, confirmations, and updates pertaining to your party bus hire.
  • To contact you about your booking: We may contact you by phone or email to confirm details or discuss your requirements.

Important: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the party bus service you requested.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use secure servers and encryption to protect sensitive information transmitted online. All payment processing is handled through secure, encrypted channels, and we do not store credit card information on our servers.

Do We Use Cookies?

We use minimal cookies to enhance your browsing experience. These cookies help us understand how you interact with our website and improve our services. You can choose to disable cookies through your browser settings, but this may affect some functionality of our website.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third-Party Services

We may use third-party services to help us provide better service to you. These services may include booking systems, payment processing, and communication tools. All third-party services we use are carefully selected and required to maintain the confidentiality of your information.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as required by law. Booking information is typically retained for up to 7 years for business and legal purposes. You may request deletion of your personal information at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any incorrect information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • File a complaint with relevant authorities if you believe your privacy rights have been violated

Contact Information

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

The Party Bus

Email: bookings@thepartybuscompany.co.uk

Phone: 01204 953 111

Address: Manchester, Lancashire

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. This policy was last updated on 07/10/2025.

Your Consent

By using our website and services, you consent to the collection and use of your information as described in this privacy policy. If you do not agree with this policy, please do not use our website or services.

🛡️ Your Privacy is Our Priority

As North West's #1 party bus service, we're committed to protecting your personal information and providing you with a safe, secure booking experience.